Technology can be a double-edged sword. On the one hand, it can bring astonishing efficiency benefits to your company, making your entire firm process work so much faster. But on the other hand, business technology is mysterious and opaque – and when something goes wrong, it’s often impossible to work out how to fix it. In this article, we’ll look at how you can avoid that latter state of affairs. Tech should always elevate your business to a new level of productivity – and this is how you can tame it to make it do just that.
One option for beleaguered businesses looking to avoid tech outages and digital bugs is to hire an IT specialist. Small businesses tend not to have the resources to add a specialized IT administrator to their team – and understandably so. Your team is so small that each member moves across roles to take up work on an ad hoc basis.
But if you’re experiencing issues with your digital infrastructure that regularly disrupt your work, it may be cost-effective to hire someone who can always keep your tech firing on all cylinders. Hit the job market, or hire a recruiter to find you the right individual, in order to bring in the talent who will be able to get the most out of your technology each and every day.
The alternative option – and one preferred by smaller businesses who are not yet in a position to make extra hires – is to outsource. Happily, a number of expert, local managed IT services firms are out there offering a range of services to businesses of any size and stature. Their principal objective is to optimize your technology – and that includes making sure issues are fixed as soon as possible, often on a 24/7 basis.
This extra support and security can be a huge boon for businesses that are finding their feet with new technology and new back-office digital systems. With your team outsourcing the technicalities to the experts, you’ll be able to refocus back on what matters the most: generating leads and sales for your business.
Business software can roughly be divided into two types. On the one hand, you’ll have those off-the-shelf suites that most businesses tend to use – the likes of Microsoft Office and Google Drive. But then there are another set of software solutions that are more appropriate for distinct types of business, and can often be tailored around your needs: bespoke software.
It’s worth considering paying a little extra for access to these software packages, especially if you come across a program or process that you believe could save your workers a number of hours each week. Your objective, as always, is efficiency – so, even a software solution that saves each worker five minutes per day will end up saving your firm a significant sum of money in a year.
Technology is designed to be intuitive and to work for you and your business, but that’s not always the case. Bear the three above tips in mind to ensure that business tech is always making your life easier, not more difficult.